What is an orthodontic Treatment Coordinator for braces and what do they do?
Despite their increasing popularity, orthodontic Treatment Coordinators for braces are not well known to patients. Here are 6 important reasons why anyone should see one before they venture on their teeth straightening journey. An orthodontic treatment coordinator (a TC or a TCO) is usually the first point of contact for patients who are looking into straightening their teeth.
Whether the patient is looking at a specific appliance, to correct a certain type of misalignment (crowded teeth, gappy teeth, overbite, underbite etc) or just to find out more information, the Treatment Coordinator will guide patients through their entire treatment journey, from the very first enquiry to the final retainer fitting. They act as a liaison between the patient and the clinical team, ensuring a seamless and comfortable experience.

The main benefits of seeing a Treatment Coordinator:
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An informal, totally free and no-obligation, relaxed discussion
Your first meeting with a treatment coordinator is typically a very cozy, no-pressure chat away from the dental chair. This provides a comfortable space for you to discuss your concerns, goals, and any anxieties you may have about orthodontic treatment. They will listen to your unique dental story to understand what you truly want to achieve.
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Clear explanations and visual previews
With advanced technology like the iTero digital scanner, an orthodontic Treatment Coordinator will be able to take digital 3D scan of your teeth. then and there. With the technology behind it the scanner can render an Invisalign Outcome Simulation, so you can see a digital predicted outcome of your potential new smile before treatment even begins. The Treatment Coordinator will also provide details on all the treatment options available, with any pros and cons for each as well as guide cost to ensure you are fully informed on what to expect.
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Your questions answered
Many patients feel rushed or embarrassed to ask questions during a consultation with an orthodontist. A Treatment Coordinator for braces gives you dedicated time to ask anything, from the details of the treatment plan to estimated length of treatment, ongoing appointments necessary as well as after-care or retention process. They ensure you have all the information you need to make an informed decision.
They will follow-up with information to recap what’s been discussed so that you can always refresh your memory if you want to take some time to take it all in.
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Financial guidance and clarity
A Treatment Coordinator for braces or aligners will thoroughly explain all the costs associated with your treatment and discuss the available finance options. They can help you create a payment plan that fits your budget, removing a major barrier for many patients considering orthodontic care.
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A consistent point of contact
Throughout your orthodontic journey, you will always be able to turn to our Treatment Coordinator for guidance on anything related to your braces or aligners. They handle administrative tasks like scheduling appointments and discussing payments, so you always have a familiar face and voice to turn to with questions or concerns. This creates a stronger, more trusting relationship between you and the practice.
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Better-informed decisions and results
We are aware that orthodontic treatment is a big commitment from a financial, time or consistency point of view. By taking the time to understand your needs and thoroughly explain your options, a Treatment Coordinator for braces or aligners helps you feel confident in your choice by continuing to support you once you have also seen the orthodontist for your clinical assessment. This results in a better overall patient experience, with more predictable treatment outcomes and higher patient satisfaction.
How to get started?
We also have ample information on the orthodontic treatment for children, teens and adults alike on our website. If you’re considering orthodontic treatment, be it fixed metal braces, fixed clear braces, Invisalign aligners or even hidden (lingual) braces, your first step is a chat with our Treatment Coordinator. It’s a relaxed, informative session focused entirely on you and your smile goals.
Ready to start your journey?
Contact us today to book your free, no-obligation consultation with an orthodontic Treatment Coordinator for braces or book online in the comfort of your home (or office). You’ll be one step closer to the confident smile that you deserve.